You can simply sync and unsync CRM roles by following these steps:

Visit the setting page

Navigate to service teams to sync and unsync CRM roles.

Synced CRM roles are indicated with the Red icon for Redtail CRM users and a blue icon for Wealthbox CRM users.

You can then click on Manage User Roles:

In this window you will click on the drop down next to the specific role to decide if you want to unsync or sync.