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πŸ“’ A New Way To Quickly Create Workflows & Household Members, CRM Sync Enhancements, and more!
πŸ“’ A New Way To Quickly Create Workflows & Household Members, CRM Sync Enhancements, and more!

See what's new in Hubly! Release 2020.13

Ron Gorodetsky avatar
Written by Ron Gorodetsky
Updated over 4 years ago

A New Way To Quickly Create Workflows & Household Members

We know how annoying frequent little interruptions can be when you're trying to get things done. That's why we aim to help you create the opportunity for uninterrupted bouts of productivity in Hubly.

We've introduced task links to show you exactly where you need to look or go when completing a task, and email templates to help you keep your frequently used emails at your fingertips.

Create New Workflows From Within The Client Card

Today we've updated the Next Workflow functionality to help you look-up and create new workflows if they don't yet exist in your Hub.

look-up and create new workflows if they don't yet exist in your Hub quickly from the Client Card in Hubly

Whether you're documenting follow-up tasks for a client check-in or scheduling a specific review activity for next year, the right workflow is now always just a click away!

We have also updated the add to workflow menu in the client card, allowing you to create a workflow and add the client to it immediately without needing to close the client card.

create a workflow and add the client to it immediately without needing to close the client card

This way you can continue to work uninterrupted, knowing that this client's needs will not be forgotten. You can find and can configure these workflows with default task lists later through the Workflows menu at the top of your Hub.


When is it a good idea to create a workflow? Start by asking yourself whether that activity applies to more than one client. Activities that will be repeated and/or are multi-step deserve their own workflow. Not only will it make it easier to track progress and delegate work, but the record for that activity will also appear more prominently in that client's card.


Create New Clients From The Household Manager

We have also updated the manage household window (not currently supported for Redtail CRM users) allowing you to look-up and create new clients if they don't yet exist in your CRM.

In the household manager, look-up and create new clients if they don't yet exist in your CRM

Households can now be assembled even more quickly by simply typing to search for a client profile and selecting + Create when no existing client is found. You can then assign a household role and select Save to add them into the household.

assign a household role and select Save to add them into the household

Clients created in Hubly are also created immediately in your CRM.

CRM Sync Enhancements

While Hubly helps you coordinate work and ensure that nothing gets missed, we know that your CRM helps you create a thorough record of client service.

Workflow Completion Record

Maintaining that record just became a lot easier with our newest improvement to Hubly's integration with Wealthbox and Redtail CRM.

Record in your CRM when workflows are completed in Hubly

When enabled in the Integrations Settings page (follow the link to enable in your Hub), Hubly will create a Client Note in your CRM once a workflow is completed in Hubly.

Hubly will create a Client Note in your CRM once a workflow is completed in Hubly

Users can now quickly review workflow completion records in their CRM and seamlessly navigate directly to the linked workflow and client in Hubly.

Trusts & Companies

Trusts and Companies are now included in the two-way sync for all Wealthbox CRM and Redtail CRM connected accounts.

Trusts & Companies are created in your CRM, whether you're using Redtail or Wealthbox, and can be added to workflows in Hubly.

These newly supported contact record types will now be available to be added into workflows as well as categorized into Streams and Tags.

Hubly users can work on the Trusts and Companies under their care by adding trusts and companies into Hubly workflows as well as categorized into Streams and Tags

CRM Notes will also appear as Comments and can be created in the Client Card for these Trusts and Companies.

CRM Notes will also appear as Comments and can be created in the Client Card for these Trusts and Companies.

Prefixes & Suffixes

Prefixes and Suffixes will now be displayed alongside client names in the search menus, as well as on the Client Tiles and in the Client Card.

Prefixes and Suffixes will now be displayed alongside client names in Hubly.

These name fields will now be included in the two-way sync for all Wealthbox CRM and Redtail CRM connected accounts.

Client name prefixes and suffixes are included in the two-way sync for all Wealthbox CRM and Redtail CRM connected accounts.

Other Small Improvements & Bug Fixes

This release also introduces additional small improvements and fixes for issues, including a new quick copy function for task descriptions.

A new quick copy function for task descriptions

This was a popular request for advisors storing a template for their meeting notes as a description that can quickly be pasted into a new comment during or after a client meeting or call.

A well deserved thank you to our growing community of users for taking the time to provide feedback, suggest features, and let us know when things don't seem right. We always love hearing from you!

Want to see our new features in action or have other suggestions in mind?

Schedule a call with Ron, he would love to hear from you!

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